The Message Custom Fields provided by the JIRA Toolkit plugin have many great uses. In this post, I’d like to show several of my favorite ways to use them on a JIRA screen. I humbly tip my metaphorical hat to Neal Applebaum whose JTOOL-75 post got me started with these fields. Grouping related fields If [...]

JIRA Tip: Leveraging the Project description
Luckily for us JIRA Administrators, a Project Administrator can themselves control who can access their project. Assuming the JIRA Administrator set up the Security Scheme utilizing project roles rather than groups, then the Project Administer can

Documenting your JIRA project
I’m a great believer in documentation. For one, it protects my employer against the Mac Truck Theory and me against the head banging that is sure to occur if I’ve forgotten the nitty gritty details of something I worked on months or years ago. For another, it helps the business area understand how all the [...]
Persuading your organization to use JIRA
Most organizations have hundreds of things that are tracked: work requests, physical inventory, project artifacts, and many more. Maybe they’ve heard of JIRA and maybe they haven’t. However, if you know and love JIRA like I do, it will become your mission in life to “sell” them on the advantages of adopting JIRA. Step 1 [...]
Documenting JIRA Workflows
In addition to administering JIRA, I also perform as a Business Systems Analyst. This involves running several worksessions with a business area, to understand what they need to track and how it needs to be controlled or managed, and then to determine how that can best be accomplished in JIRA. As I’ve worked with business [...]
About The Author
Betsy Walker has been working with Confluence, JIRA and Crowd as an Administrator and product evangelist for several years in a large financial services company with over 18,000 employees world-wide. Though she makes no revenue by promoting Atlassian's products, she does it anyway. :-) She lives in the Boston area.
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JIRA Tip: Using Message Fields
January 14, 2012
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JIRA Tip: Leveraging the Project description
January 14, 2012
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Documenting your JIRA project
January 8, 2012
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Persuading your organization to use JIRA
January 7, 2012
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Documenting JIRA Workflows
December 31, 2011




